Returns
We accept returns within 30 days of delivery for any reason.
Items must be returned in their original condition.
Exchanges
Exchanges are accepted within 30 days.
Return Method
Returns are made by mail.
Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect.
Refunds
Refunds are processed to the original payment method within 5–7 working days of receiving the returned item.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours with photos so we can resolve the issue quickly.
How to Start a Return
To arrange a return or report an issue, contact us at:
Phone: 07476 307801
Email: seasonalfencing@hotmail.com
